Customer Award
Customer Award from Outboard Trading. 0 listings available.
The 5 Star Gold achievement indicates that Outboard Trading is an exclusive dealer of Yamaha Marine outboard products, and meets all Marine Sales, Marketing, Service and Training requirements established by Yamaha Marine.
Outboard Trading also has systems and processes in place to offer priority service for all Yamaha warranty customers. A 5 Star Gold dealer also commits to prominently display and stock the full line of Yamaha oil, lubes and maintenance products.
The Admirals Circle Award is reserved for a small percentage of elite Grady-White dealers worldwide who attain better than a 98% Customer Service Index. Outboard Trading has been the proud recipient of this award for the past 10 years straight.
Pictured here are a myriad of other awards from all the brands we have represented over the years. Hurricane, Monterey, Grady-White, and Cobalt to name a few.
Pictured here are more awards from Hurricane, Grady-White, and Yamaha for outstanding sales and service performance.
Pictured here are all of our Yamaha “Best in Class” awards. To earn this award dealers must achieve a certain total dollar amount of outboard motor sales. We have been the extremely proud recipient of this award 10 times.
The 5 star certified marine industry dealer designation is earned by creating and constantly adapting an internal system of customer satisfaction that continuously works to maximize the dealers CSI rating. The system is watched over and governed by the National Marine Industries Association.
Our dealership believes in the tenets of the Marine Industry Certified Dealership program set forth in this consumer commitment. Established jointly by the National Marine Manufacturers Association, these principles are established to ensure you an enjoyable boating experience. We seek to enhance that experience by providing trained, friendly employees, quality products and reliable services. As part of our desire to continuously make improvements, please let us know if we should fail on our commitment or if you do not understand any information provided to you.